Order flow and precautions
Flow from ordering to delivery
Ordering via the Internet is a great help and a demand of the times, especially in the face of the epidemic of infectious diseases like this one.
We had you develop a system that enables full-order made orders, which is rare in online shopping, and finally we decided to open an online shop here.
However, it is not a ready-made product, and it can be fully expected that there is a risk of trouble if we cannot hear the customer's wishes face-to-face and measure directly.
In the case of normal online shopping, the flow is order → payment → delivery, but even if it is as remote as possible, it is made to order on this site in order to fully listen to and confirm the customer's request by e-mail or telephone. Regarding products,
Order → After confirming the contents, tailoring contents and quotation email
If the customer is satisfied, move to the payment screen from the link button of the email → payment → production → shipping
If the customer is not satisfied, we will repeat the procedure by e-mail or telephone to the western part of the tailoring content until we are satisfied.
About the color of the product page
We try to make the product photos as close to the actual color as possible, but the color may differ from the actual product depending on your monitor settings, room lighting, etc.
About the order
Not to mention the size, there are options such as increasing or decreasing pockets, but we will try to meet your request as much as possible, but please note that we may not be able to add it due to the design.
If you wish for the size and position of the pocket, we will accept it free of charge, so please write it in the remarks column.
Please check this as well.